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\r\n These instructions must be performed on the iPhone/iPad that you're setting up to be monitored. To email these instructions to the iOS device, click\r\n here.\r\n \r\n\r\n
Modern iPhone/iPad Instructions
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Download the mobileconfig file below, using Safari on the iPhone/iPad you wish to monitor.
\r\n Download\r\n \r\n If you wish to prevent the ability to disable the mobileconfig profile, you'll need to install it on a supervised iOS device using Apple Configurator 2. Unfortunately these steps are a bit technical. You can view supervised setup guide
here. You can download the supervised mobileconfig profile by clicking
here.\r\n
\r\n - \r\n Click 'Allow'\r\n \r\n
\r\n - \r\n Click 'Close'\r\n \r\n
\r\n - \r\n Tap the 'Home' button\r\n
\r\n - \r\n Open the 'Settings' app\r\n
\r\n - \r\n Click 'VPN & Device Management'\r\n
\r\n - \r\n Click 'Downloaded Profile'\r\n
\r\n - \r\n Click 'Install'\r\n \r\n
\r\n - \r\n If prompted, enter your phone's unlock passcode.\r\n \r\n
\r\n - \r\n Click 'Install'\r\n \r\n
\r\n - \r\n Click 'Install'\r\n \r\n
\r\n - \r\n Click 'Done'\r\n \r\n
\r\n - \r\n This device is now setup, and you should start seeing internet traffic recorded.\r\n
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That's it! You're done.
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\r\n View old iPhone instructions (NOT Recommended)\r\n
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These instructions are for really old iPhones running iOS 13 or lower. Most iPhones in use today support iOS 14+ and should use the instructions above.
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\r\n - Download the DNSCloak app from the App store.
\r\n - Open up the DNSCloak app.
\r\n - \r\n Click the edit configuration icon in the top right hand corner.\r\n \r\n
\r\n - \r\n Select all of the existing text.\r\n \r\n
\r\n - \r\n Tap cut to delete it all.\r\n \r\n
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Paste the DNSCloak Config into the DNSCloak app.
Do this by clicking the \"Copy Config\" button below, then switch to the DNSCloak app and tap and hold until the \"paste\" option appears. The click the paste button.
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\r\n file_copy\r\n Copy Config\r\n \r\n
\r\n - \r\n Click the checkmark to save the changes\r\n \r\n
\r\n - \r\n Click the back arrow\r\n \r\n
\r\n - \r\n Click the 3 horizontal bar menu in the top left corner.\r\n \r\n
\r\n - \r\n Under general options, ensure the following are enabled.
\r\n \r\n - Connect On Demand
\r\n - Cache responses
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\r\n\r\n \r\n \r\n - \r\n Click the back arrow\r\n \r\n
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{{`Click on \"Truple (${this.deviceName ? this.deviceName : this.deviceNameProp})\"`}}
\r\n \r\n \r\n - \r\n Click \"Use this Server\" if it's not already marked to use it.\r\n \r\n\r\n If you're prompted to add a VPN profile, click \"Allow\" and provide any credentials your phone asks of you in order to add the VPN profile.\r\n \r\n
\r\n - \r\n Click the Play button to start the filter (if it's not started already).\r\n \r\n\r\n If it cycles through starting and stopping, let it cycle a few times and see if it'll stay started. If it continually cycles, stop it then start it again.
\r\n\r\n \r\n \r\n Once it's started, click the button below from your iPhone/iPad that you're setting up internet accountability on to test whether it's working properly.
\r\n (Click here to email this page)
\r\n Run test\r\n \r\n Test is running...\r\n
\r\n \r\n \r\n Congrats! Internet accountability is working!\r\n \r\n
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Test failed. You need to click the button from the device you installed and set DNSCloak up on. DNSCloak must be configured (see steps above) and it must be running the VPN in order for this test to pass. Check those steps then re-run the test.\r\n
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If you are having issues getting the test to pass, contact support@truple.io.\r\n
\r\n {{'Error: ' + testOutput}}\r\n
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\r\n - \r\n Click the 3 horizontal dot menu in the top right corner.\r\n \r\n
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Click 'Set passcode'
\r\n We strongly recommend you use this app for a few days before locking yourself out. Once you lock yourself out, make sure you have access to the passcode through a trusted friend or loved one. Truple will not be able to provide an unlock code for this app.
\r\n \r\n \r\n - Enter in a passcode, then enter it again to confirm it
\r\n \r\n \r\n \r\n \r\n - (Optional) Setup Parental Controls on the iPhone to prevent uninstalling the app. If you don't do this you can still identify when the app was uninstalled when no websites were captured and you know the device was being used.
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\r\n {{ message }}\r\n close\r\n \r\n